Terms of Use

These terms are an agreement between you and Thalor Labs Pty Ltd (ACN 702 519 113) (“we”, “us”, “ThalorLabs”), an Australian company registered in New South Wales, covering your use of the Nala iPhone app and this website.

By downloading or using the app you accept these terms. Apple’s Licensed Application End User Licence Agreement also applies to every app on the App Store; these terms sit alongside it, and where they genuinely conflict, Apple’s terms prevail.

We give you a personal, non-exclusive, non-transferable licence to use the app on Apple devices that you own or control, as permitted by the App Store terms and Apple’s Usage Rules.

You may not copy, sell, rent or redistribute the app, extract its artwork, sound or code for use elsewhere, or reverse engineer, decompile or modify it except to the extent the law says you may despite this clause.

Nala is a Pomodoro-style focus timer with a cat character who “supervises” your sessions. The supervision is a joke: the cat’s approval, disapproval and record-keeping are entertainment, not a judgement of you and not advice.

The free tier is a working timer. It is not a trial: 25-minute sessions, coins and the coin-priced items stay free, with no ads and no account.

Coins are earned by finishing sessions. They cannot be bought, sold, transferred, or exchanged for money or anything outside the app, and they have no cash value. They are a scoring device, not a currency, and nothing in the app is gambling.

Coins and unlocked items live on your phone. If you delete the app, or reset your device without a backup, they are gone, and we cannot restore them — we have no copy.

We may add items, change what things cost, or adjust how many coins a session pays as the app develops. We will not take away an item you have already unlocked.

Premium unlocks every session length, every skin, the ambient sounds, and your streak and history. It is optional. The timer is never behind the paywall.

Premium is offered three ways: a one-time purchase that unlocks Premium permanently; an auto-renewing annual subscription, which begins with a 14-day free trial; or an auto-renewing quarterly subscription, which does not include a trial. Prices are shown in the app in your local currency before you confirm, and are set by Apple’s pricing tiers for your region.

Payment is charged to your Apple Account when you confirm the purchase. A subscription renews automatically for a further period of the same length — a year, or three months — unless you cancel at least 24 hours before the current period ends, and your account is charged for renewal within 24 hours of the period ending.

You manage and cancel a subscription in your Apple Account settings, not in the app; deleting the app does not cancel it. If you buy a subscription during the free trial, the trial ends and the paid period begins at that moment; any unused part of a trial is forfeited. Apple may offer a trial only once per Apple Account.

Every plan unlocks the same Premium features, and a purchase is restorable to the same Apple Account. The one-time purchase unlocks Premium for as long as the app runs on your device. It is not a promise that the app will be published, updated or supported forever, and it does not cover a different app we might release later.

If we change the price of a subscription, Apple will tell you and ask you to agree before the change applies to your renewal.

Apple processes every purchase, so Apple handles refunds. Request one at reportaproblem.apple.com. We cannot issue a refund ourselves.

Nothing here limits your rights under the Australian Consumer Law or an equivalent law where you live.

The suggestion box is genuinely read. If you send an idea, you allow us to use it to improve the app without payment, credit or any obligation to you, and without it becoming confidential. Do not send anything you consider secret.

Send only what you are comfortable sending: do not include passwords, payment details or other people’s personal information.

Use the app lawfully. Do not interfere with it, attempt to bypass its purchase checks, use it to send us abusive or unlawful content, or use automated means to access our services.

The app, its name, the cat, the paintings, the sounds and the code are owned by ThalorLabs and its licensors, and are protected by copyright. Your licence to use the app does not transfer any of it to you.

Apple, App Store and iPhone are trademarks of Apple Inc. The Pomodoro Technique is the work of Francesco Cirillo; we describe the technique, and are not affiliated with or endorsed by him.

The app is a timer. It is not medical, psychological or professional advice, and it is not a treatment for any condition. If focus or attention is affecting your health, talk to a professional.

We may update the app, change or remove features, or stop publishing it. We will not deliberately break something you have paid for without notice in the release notes.

Your data lives on your phone, so we cannot restore it, migrate it or recover it for you. Keep iCloud Backup on if that matters to you.

The app needs a supported version of iOS. A future iOS release may require an app update that we make available through the App Store.

To the extent permitted by law, the app is provided “as is”, we do not warrant that it will be uninterrupted or error free, and we are not liable for indirect or consequential loss, lost time, lost work, or a session that a phone problem interrupted.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, our liability is limited to re-supplying the app or paying the cost of having it re-supplied. Otherwise, our total liability to you is limited to the amount you paid us for the app in the 12 months before the claim.

You can end it by deleting the app. We may end it if you breach these terms. Ending it does not entitle you to a refund from us; refunds are Apple’s to give, and the sections on ownership and liability survive.

This agreement is between you and us, not with Apple. Apple is not responsible for the app or its content, and has no obligation to provide maintenance or support for it.

If the app fails to conform to any warranty, you may tell Apple, and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. We, not Apple, are responsible for addressing any claim about the app, including product liability, a failure to conform to a legal requirement, or a claim that the app infringes someone’s intellectual property.

You confirm that you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US Government list of prohibited or restricted parties.

Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.

These terms are governed by the laws of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that State. If you live elsewhere, you keep the protection of any mandatory consumer law that applies where you live.

We may update these terms as the app changes. The date at the top says when they last changed, and continuing to use the app after that date means you accept the new version.

Thalor Labs Pty Ltd (ACN 702 519 113), New South Wales, Australia. Email support@thalorlabs.com.